YURY LI

Sales Representative

• Created Canva-based product photos, tags, and social media content to strengthen store visibility and product presentation.
• Translated customer space, budget, lifestyle, and design preferences into practical furniture recommendations.
• Provided consultative sales, product guidance, and after-sale support to improve customer confidence and satisfaction.
• Managed returns, exchanges, customer inquiries, payments, and cash transactions through ERP systems.
• Supported stock checks, price tags, store displays, unloading, restocking, and inventory accuracy for smoother store operations.

Dell Brand Ambassador

• Served as an in-store Dell product expert, translating technical specifications into clear customer value.
• Guided customers through laptops, monitors, gaming PCs, and technology solutions based on needs, use cases, and budget.
• Collaborated with Blue Shirt teams to strengthen product knowledge, sales strategies, and Dell solution planogram execution.
• Maintained current knowledge of product roadmaps, competitive trends, and market solutions for stronger consultation.
• Communicated customer feedback, traffic insights, product interest, and sales opportunities to support retail execution.

Field Sales Representative

• Presented financial products through consultative, customer-focused conversations in a retail environment.
• Translated financial product details into accessible benefits and next steps for customers.
• Built B2B relationships with in-store management teams to support promotional visibility and cross-selling opportunities.

Business Developer

• Created and executed digital marketing campaigns across social media and listing platforms, increasing inbound inquiries by an average of 30%.
• Researched North American rental markets and developed 200+ tailored property listings for 500+ total international student clients.
• Established partnerships with property managers and real estate agents to expand service reach and market presence.
• Coordinated marketing, sales, and client communication in a cross-cultural business environment.

Sales Specialist

• Created custom visual presentations and 3D kitchen renderings with 20-20 Design to support design-led sales conversations.
• Led a website redesign and integrated a Shopify chat system to improve customer experience and interaction efficiency.
• Managed full-cycle customer appointments, communications, payment processing, and design-focused product recommendations.
• Trained new associates on sales processes and design software best practices.

Marketing Specialist

• Managed social media strategy and online community engagement across brand platforms.
• Designed and launched marketing events contributing to a 20% increase in new revenue streams.
• Developed customer and partner relationships to improve brand visibility and partnership opportunities.
• Maintained online brand presence through content, engagement, and event marketing support.

Warehouse Associate / Sales Support

• Supported sales execution through inventory management, order fulfillment, and logistics coordination.
• Trained junior team members in assembly, quality control, and sales support procedures.
• Operated commercial vehicles for local deliveries while maintaining safety and reliability standards.