Yury Li

Sales Representative

• Created marketing content including product photos, tags, and social media posts using Canva to support store visibility and brand presence.
• Help customers select furniture solutions based on space, budget, lifestyle, and design preferences.
• Provide consultative sales service, product recommendations, and after-sale support to improve customer satisfaction.
• Manage returns, exchanges, customer inquiries, payment processing, and cash transactions through ERP systems.
• Check stock levels, price tags, store displays, unloading, restocking, and inventory accuracy.

Dell Brand Ambassador

• Serve as an in-store product expert, translating complex product specifications into compelling customer communications.
• Educate customers on laptops, monitors, gaming PCs, and technology solutions based on needs and use cases.
• Collaborate with Blue Shirt teams to improve product knowledge, sales strategies, and Dell solution planograms.
• Maintain current knowledge of product roadmaps, competitive trends, and market solutions.
• Communicate customer feedback, traffic insights, product interests, and sales opportunities.
• Help customers compare specs, storage, display quality, performance, value, and practical use cases.

Field Sales Representative

• Promoted financial products through consultative, client-focused presentations.
• Translated technical financial concepts into accessible customer solutions.
• Cultivated B2B relationships with in-store management teams to support promotional visibility and cross-selling opportunities.

Business Developer

• Created and executed digital marketing campaigns across social media and listing platforms, increasing inbound inquiries by an average of 30%.
• Researched North American rental markets and developed 200+ tailored property listings for 500+ international students.
• Established partnerships with property managers and real estate agents to expand service reach and market presence.
• Worked across marketing, sales, and client-facing tasks in a cross-cultural business environment.

Sales Specialist

• Used 20-20 Design software to create custom visual presentations and 3D kitchen renderings.
• Led a website redesign and integrated a Shopify chat system to improve user experience and customer interaction efficiency.
• Managed full-cycle customer appointments, communications, payment processing, and design-focused product recommendations.
• Trained new associates on sales and design software best practices.

Marketing Specialist

• Managed social media strategies and active online community engagement across brand platforms.
• Designed and launched marketing events contributing to a 20% increase in new revenue streams.
• Developed customer and partner relationships to improve brand visibility and partnership development.
• Maintained online brand presence through content, engagement, and event marketing support.

Warehouse Associate / Sales Support

• Supported sales through inventory management, order fulfillment, and logistics coordination.
• Trained junior team members in assembly, quality control, and sales support procedures.
• Operated commercial vehicles for local deliveries while maintaining safety and reliability standards.